How Good is Good Enough, Part II

Categories: accountability, business, commitment, philosophy, solution

I'm not sure how many parts this will actually end up being.   It is a much bigger issue than I thought originally. What if we woke up tomorrow and walked into work and, suddenly, everyone in the organization was focused on thinking: "What can I do today which will make my company more margin, more profit, more efficient and more focused?"  Some of them would be focused on making your product or service better suited to your customers' needs.   Others would be focused ... Read More

Leadership: Consensus vs. Conviction

Categories: business, commitment, consulting, philosophy, process, solution

When it comes to leadership, which is better, building consensus or steering with conviction and trusting that others will follow? In many management circles, you will hear that consensus building is the appropriate target.  Management schools and books will teach you how  to listen to others' viewpoints and mirror their thoughts in order to gently persuade them to the group, or collective opinion.  The goal is to get everyone on the same page, so we are all marching to the same drum.   Then ... Read More