Traveling on business

Categories: solution

For my one follower:I will be out of the country on business this week; publication will be suspended until I return. Thank you for your understanding.-j Read More

Is the customer always right?

Categories: solution

I suppose the case could be made in retail sales that the most profitable mode of doing business is to always allow your customer to be right. But what about in consulting? I'm going to argue that a consultant should never take the customer's answers as "right", just because they came from the customer.As a consultant, we are being paid to be critical of everything. It is our job to "ferret" out the right course of action for our ... Read More

Take it while you can.

Categories: solution

Opportunity that is. When you run a small business, I think one of the most critical aspects is to be able to see and act on an opportunity when it presents itself. This isn't easy. You find yourself in a situation, sometimes, where you are so busy that you can't even see straight. But, taking the opportunity now, and working your butt off to get it done will pay dividends later. I know... short post today. ... Read More

The problem with pragmatism in the workplace

Categories: solution

Truth!According to pragmatic philosophy, truth is mutable. Truth is a product of our own perception combined with the "unknowable" reality of the situation. I say HOG WASH !!! Truth is knowable. One of the issues facing our world today is the influence of pragmatic philosophy. The relativism with which we are facing the world and our problems is, in fact, the problem. There is a knowable right and wrong way to do things, ... Read More

Make it a little better each day

Categories: solution

I don't know about you, but I'm a big results guy. I love walking into a situation, doing a quick assessment and finding some low hanging fruit that changes my client's world. But what if the easy stuff isn't there? What if issues are deeply entrenched within the organization, their core processes, or philosophy?In these cases, I like to approach the problem differently. I'm not even going to attempt to find the low hanging fruit. Fixing ... Read More

Task Prioritization

Categories: solution

As I moved through last week, I uncovered many new thoughts. I try to stay focused on a single objective, but all of these flashy new things pop up. So, I have been told on two separate occasions that this is not the "best" blogging platform. I'm not really part of the "blogosphere" here and that I need to move to a better platform. So, I've taken it into consideration and, when the priority is as important as ... Read More

Gratitude and Reflection

Categories: solution

As we bring this week to a close, I'm feeling particularly gracious. I've had a great week. In fact, this last month has been one of the best of my life. I'm reminded to think upon and be thankful for the things, both good and bad, which brought me here.When I was pretty young my dad told me that there wasn't anyone whom I couldn't learn something from. That impressed me a great deal, and in every situation ... Read More

Better late than never

Categories: solution

I didn't get to blog in the early morning today. But, I made a commitment; I intend to stick to it. When you are dealing with clients, this is a very important matter. I haven't dealt with a company or an individual yet who delivers 100%. We all have our moments. The most important thing is how we deal with them.Personal accountability is the answer. If you make a commitment, but you are unable to ... Read More

The heart of the problem is the core of the plan

Categories: solution

The most critical part to any plan is the objective. Every plan has to have an clear, consise and explicit objective, or the end is never reached. This objective needs to be measurable. So, "increase revenues in Q1" is not an appropriate objective. It isn't very difficult to make it measurable, though. "Increase revenues 10% in Q1" is an appropriate objective. Not all goals are that simple, though. In the creation of ... Read More

Planning and Doing

Categories: solution

How do you get started? Some things need to be planned well in advance. Other things you can endeavor in a moment. What is the difference? Let's talk first about those things which you can do on the fly.I think the difference is expertise, expectation and necessity. Expertise: When you are really good at something; you do it regularly, sometimes these activities need no planning. Even when you take on new activities within the arena, ... Read More